As well as getting safe, clean and reliable water to you, we also have to take it away once you have used it. So, when you empty the bath, flush the toilet or use your washing machine, it’s our job to make sure that all that used water – now called ‘sewage’ or ‘wastewater’ – is put safely back into rivers.
In some areas we collect the rainwater that runs off roofs, roads and pavements in a separate system, called a surface water sewer. Surface water goes straight into a river, which is why you must not pour any waste water into surface water drains.
However, in some areas, including central London, surface water and sewage are mixed together, before being treated at our sewage works.
At Elliott Environmental Drainage Ltd, we are able to offer one off emptying and cleaning or a PPM contract for regular emptying / cleaning.